Is your business in need of an Internet of Things (IoT) services provider to facilitate the interconnection between different kinds of devices that share data? Improvements in wireless networking have made IoT a live option for businesses in different industries.
But this doesn’t mean you can trust just any IoT services provider out there – especially if you need an IoT BSS (billing services provider). When you’re looking for the right option, there are 5 critical things you need to be on the lookout for.
One of the first things you need to investigate is whether the service provider offers scalability. Sometimes small businesses overlook this vital aspect when developing their IoT strategy. You don’t only want a network that can support the number of IoT devices you have now, but also want a robust and scalable network that can support an ever-growing number of connected endpoints, or IoT devices. This is critical as data usage continues to climb. You’ll be in good hands if you sign on with Telgoo5. One thing you’ll most certainly need is a solid IoT billing system – and we can definitely help you on this front.
You’ll want security baked into any solution you buy – especially if you’re working with a third-party service provider. Security can’t just be a value-added option. It needs to be front and center. So look for an IoT BSS that has systems and protocols in place to protect your customers, which will in turn dramatically reduce the customer churn rate.
What you should be looking for is a service provider that has a mix of end-to-end encryption, authentication methods, and login access methods to bolster security and build customer trust. Don’t just assume that security is front of mind for the IoT services providers you’re considering. Telgoo5’s solutions offer the functionality you want as well as the security measures you need.
3. Disaster Recovery
What happens if you experience a dreaded IT infrastructure outage that renders your offering inaccessible to customers? It’s a situation or scenario that every company has experienced if they’ve been in business for any length of time. But finding a reliable IoT billing system provider will minimize any disturbances caused by outages. When you contact Telgoo5, ask about our service level agreement (SLA) and our key performance indicator (KPI). We’ll be happy to explain why you can count on us to maximize your up time and minimize your down time.
4. Terms & Methods of Payment
Because the financial terms and conditions varies from one IT supplier to the next, it’s critical to understand how payment systems function in order to avoid any future financial misunderstandings. You should also figure out how long your paid services will last and what services are included in the fee, as well as any additional expenses.
5. Support in the Present and Future
The technological system of a corporation is critical to its growth and develops through time. You’ll want to be sure that your chosen IT service provider can support and push your company’s boundaries now while also propelling you ahead into the future. Will they be able to assist you expand in the future, aside from providing tech support?
Because you’re not their only client, you should look into their job opportunities, especially if they have enough tech professionals to meet your demands as well as those of their other clients. The work environment of their personnel, whether in-house or remote, will have an impact on the level of service they provide.
Finding the right IoT services provider means focusing on scalability, security, and disaster recover – amongst other things. You don’t have to look anywhere else but Telgoo5. We’re a premier IoT billing provider that you can count on to a reliable, accurate, and easy to use solution. All you have to do is call us for a consultation. We’ll work with you to get you what you need to satisfy your customers. So rather than worry about losing customers, you can concentrate on keeping them happy and adding new customers as well.