Anyone that has started their own business knows that billing is one of the biggest challenges that they will face. It’s also the thing that can make or break a business.
If you are not billing your customers properly or on time, your company runs the risk of losing customers and going out of business. It’s imperative that you partner with a company that knows how to bill your customers properly, especially when you are operating in the telecom space. That’s why it’s so important to partner with an MVNE like Telgoo5 who understands your billing needs. We integrate carrier billing and at a glance, you can see carrier billing and customer billing, while also estimating your net margins. There are over a thousand permissions in the system to help create your own workflow. The bottom line is that we provide our clients with the best possible billing service so that they can scale effectively and continue to provide stellar service.
Billing is literally what we do all day long. We specialize in all types of different billing and rest assured, we can customize our billing packages to fit your customer needs. Whether you need fixed, fiber, ISP, VOIP, IoT billing solutions or any other types of billing, we can handle it. Our infrastructure was also built to scale, so we can deal with a large influx of customers too.
One of the areas that we shine is MVNO, MVNE and MNO billing. Our telecom billing software is second to none. We operate hundreds of millions of transactions each and every day, and our client base knows that they can count on us to get the job done promptly and properly for their end customers. If there is ever any problem, our customer service team is on it right away- and able to solve it to the satisfaction of all parties involved.
One of the biggest challenges when it comes to billing is ensuring that the bills are itemized and accounted for. Some providers will not give you the peace of mind of being able to provide you with current records. It could be because their infrastructure is not sophisticated enough, or they are unable to scale at the rate that you need them to. Whatever the reason, without the ability to audit your customer’s bills and have a paper trail of transactions, your company is at a loss. You’re also in big trouble if there is a dispute or if you need to make an adjustment to payment. Fortunately, with Telgoo5, all of your transactions are in the cloud and perfectly preserved for future reference. This saves you valuable time and helps you look far more professional to your customers.
Our billing is CDR based and occurs in real time- on or offline. Our software is specifically designed to be both scalable and flexible, giving you the opportunity to customize it as you see fit. We do not offer cookie-cutter solutions. We know that each company is different, which is why we can shift our offering to fit your needs. We have hundreds of billing profiles and over a thousand different combinations of services that you can pick and choose from. We know that each business is unique, and trust that you know what’s best for you. Simply let us know how we can best serve you and we will!
We also ensure that all proper taxes are added to your bills. This is one area that is overlooked by a lot of new companies, and it can lead to costly headaches in the long run. By making sure that we cover all of our bases upfront, we provide our clients with a smooth path forward and ensure the best end customer experience.
Not all MVNEs are created equal. We pride ourselves on having a billing apparatus which is second to none. It’s what we do, all day, every day! Put your MVNO or MNO in the best hands possible with Telgoo5.